In 2023, Dubai Customs hosted 17.15 million international visitors. Handling an average of 128,400 bags daily from 206,396 flights, the department prioritizes traveler satisfaction.
Backed by 77 baggage inspection devices and over 845 officers, Dubai Customs played a pivotal role in achieving the record-breaking visitor numbers. The focus remains on delivering exceptional experiences and positioning Dubai as a premier destination for business and leisure.
Ibrahim Al Kamali, Director of Passenger Operations, underscores the department’s commitment to expediting customs procedures.
Leveraging AI and modern technologies, the department implements traveler systems to revolutionize customs inspections.
The “iDeclare” app streamlines customs clearance, reducing processing time at the red channel.
Khaled Ahmed, Senior Manager of Airport Terminal 1, highlights Dubai Customs’ planning to optimize traveler processes.
Dubai Customs ensures top-notch customs services by ramping up inspector numbers and collaborating with partners like Emirates Airlines and Dubai Airports.